01 / 09The customer arrives. Reception greets them with a tablet.
02 / 09Suggest services with real data.
03 / 09The car goes into the workshop.
04 / 09The alert reaches the office.
05 / 09The customer approves from anywhere.
06 / 09A connected workshop.
07 / 09Collection and invoice.
08 / 09CarEConnect keeps watch.
09 / 09And the cycle starts again.
With GENES, greet your customers with a tablet right next to their vehicle.
Check their history, their preferences and all the information you need to serve them.
Check stock in your own stores and with tyre manufacturers and distributors.
In a few seconds, prepare an estimate tailored to each customer’s needs.
Once accepted, turn the estimate into a fully digital work order.
Organise your mechanics and guide them through the vehicle’s checkpoints.
Record its condition from the moment it enters the workshop.
GENES flags any issues found during the inspection.
So you can quote the extra work and share it with the customer easily.
Your customer can accept the estimate wherever they are.
Speed up approvals and seize the chance to do the work their vehicle needs.
The mechanic is notified of the approval and can assign the products used in each job.
With barcodes, you avoid stock errors.
When the job is done, GENES lets the customer know.
The work order becomes a sales document: invoice from the tablet or from the office.
And round off the service by collecting your customers’ signatures digitally.
GENES sends a satisfaction survey: listen to your customers and improve the details that might go unnoticed.
GENES keeps analysing the information and uses wear calculation algorithms.
So you can remind your customers of upcoming maintenance.
Make it easy for them to come back for a new service and keep building a relationship of trust.
GENES and Nora: make your workshop more profitable.