{"id":3240,"date":"2017-12-04T11:43:18","date_gmt":"2017-12-04T10:43:18","guid":{"rendered":"http:\/\/ceinor.com\/?page_id=3240"},"modified":"2021-06-15T09:32:00","modified_gmt":"2021-06-15T07:32:00","slug":"support","status":"publish","type":"page","link":"https:\/\/ceinor.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p><span style=\"font-size: 14pt;\">[spb_blank_spacer height=&#8221;60px&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] [spb_column col_sm=&#8221;8&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;2\/3&#8243; el_position=&#8221;first&#8221;] [spb_text_block animation=&#8221;none&#8221; animation_delay=&#8221;0&#8243; simplified_controls=&#8221;yes&#8221; custom_css_percentage=&#8221;no&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; margin_vertical=&#8221;0&#8243; custom_css=&#8221;margin-top: 0px;margin-bottom: 0px;&#8221; border_size=&#8221;0&#8243; border_styling_global=&#8221;default&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/span><\/p>\n<h3><span style=\"font-size: 18pt;\">Remote Assistance<\/span><\/h3>\n<p><span style=\"font-size: 14pt;\">Receive immediate remote assistance from our experts through our remote assistance service. In addition to being the most rapid means of obtaining assistance to resolve your problems, our remote technical support service enables you to save on the travel costs corresponding to our specialists. In order to access the service, please fill out the following form:<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">[\/spb_text_block] [spb_text_block animation=&#8221;none&#8221; animation_delay=&#8221;0&#8243; simplified_controls=&#8221;yes&#8221; custom_css_percentage=&#8221;no&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; margin_vertical=&#8221;0&#8243; custom_css=&#8221;margin-top: 0px;margin-bottom: 0px;&#8221; border_size=&#8221;0&#8243; border_styling_global=&#8221;default&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3241-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"3241\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/3240#wpcf7-f3241-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3241\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3241-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Name (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Company (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Company\" \/><\/span> <\/label>\n<\/p>\n<p><label> E-mail (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Description of problem (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<div style=\"display: -webkit-box;\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"apruebo\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"apruebo\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span>\n\t<\/p>\n\t<div style=\"display: inline-block; padding-left: 15px; padding-bottom: 15px\">\n\t\t<p>I declare that I have read and accept<a href=\"\/en\/privacy-policy\/\" target=\"_blank\">Privacy Policy<\/a>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<p style=\"font-weight: 400;\"><em><span style=\"font-size: 10pt;\">The data provided is the responsibility of CEINOR. Your data will be used to resolve your query. CEINOR does not plan to carry out any assignment unless communication to other group companies is necessary to resolve the query. We inform you that CEINOR may keep you informed of its activity as well as of new products or updates to them. You have the rights of access, rectification and deletion.<\/span><\/em>\n<\/p>\n<p style=\"font-weight: 400;\"><em><span style=\"font-size: 10pt;\">For more information you can access our <a href=\"http:\/\/ceinor.com\/en\/privacy-policy\/\">privacy policy<\/a>.<\/span><\/em>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"hcap-cf7\">\t\t<input\n\t\t\t\ttype=\"hidden\"\n\t\t\t\tclass=\"hcaptcha-widget-id\"\n\t\t\t\tname=\"hcaptcha-widget-id\"\n\t\t\t\tvalue=\"eyJzb3VyY2UiOlsiY29udGFjdC1mb3JtLTdcL3dwLWNvbnRhY3QtZm9ybS03LnBocCJdLCJmb3JtX2lkIjozMjQxfQ==-0f9a5f414287c75e79d155e15ea05a93\">\n\t\t\t\t<span id=\"hcap_cf7-69dec05b0e4cd7.02705808\" class=\"wpcf7-form-control h-captcha \"\n\t\t\tdata-sitekey=\"71ef1dbf-50c9-44bf-af19-abf84519e3a0\"\n\t\t\tdata-theme=\"light\"\n\t\t\tdata-size=\"normal\"\n\t\t\tdata-auto=\"false\"\n\t\t\tdata-ajax=\"false\"\n\t\t\tdata-force=\"false\">\n\t\t<\/span>\n\t\t<input type=\"hidden\" id=\"_wpnonce\" name=\"_wpnonce\" value=\"b434d1d56d\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/3240\" \/><\/span><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"235\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">[\/spb_text_block] [\/spb_column] [spb_column col_sm=&#8221;4&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;1\/3&#8243; el_position=&#8221;last&#8221;] [spb_text_block animation=&#8221;none&#8221; animation_delay=&#8221;0&#8243; simplified_controls=&#8221;yes&#8221; custom_css_percentage=&#8221;no&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; margin_vertical=&#8221;0&#8243; custom_css=&#8221;margin-top: 0px;margin-bottom: 0px;&#8221; border_size=&#8221;0&#8243; border_styling_global=&#8221;default&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]<\/span><\/p>\n<h3><span style=\"font-size: 18pt;\">Other forms of support<\/span><\/h3>\n<p><span style=\"font-size: 14pt;\">You can also contact our support team in the following ways:<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><ul class=\"sf-list \"><\/span><br \/>\n<span style=\"font-size: 14pt;\"><li><i class=\"sf-im-support\"><\/i><span><strong>Telephone:<\/strong> <a href=\"tel:34942809089\">(+34) 942 80 90 89<\/a><\/span><\/li><\/span><br \/>\n<span style=\"font-size: 14pt;\"><li><i class=\"sf-im-mail\"><\/i><span><strong>Email:<\/strong> <a href=\"mailto:info@ceinor.com\">info@ceinor.com<\/a><\/span><\/li><\/span><br \/>\n<span style=\"font-size: 14pt;\"><\/ul><\/span><\/p>\n<p><span style=\"font-size: 14pt;\">[\/spb_text_block] [\/spb_column]<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>[spb_blank_spacer height=&#8221;60px&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] [spb_column col_sm=&#8221;8&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;2\/3&#8243; el_position=&#8221;first&#8221;] [spb_text_block animation=&#8221;none&#8221; animation_delay=&#8221;0&#8243; simplified_controls=&#8221;yes&#8221; custom_css_percentage=&#8221;no&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; margin_vertical=&#8221;0&#8243; custom_css=&#8221;margin-top: 0px;margin-bottom: 0px;&#8221; border_size=&#8221;0&#8243; border_styling_global=&#8221;default&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] Remote Assistance Receive immediate remote assistance from our experts through our remote assistance service. In addition to being the most rapid means of obtaining assistance to resolve your problems, our remote technical support service<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-3240","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - Ceinor<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ceinor.com\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Ceinor\" \/>\n<meta property=\"og:description\" content=\"[spb_blank_spacer height=&#8221;60px&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] [spb_column col_sm=&#8221;8&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;2\/3&#8243; el_position=&#8221;first&#8221;] [spb_text_block animation=&#8221;none&#8221; animation_delay=&#8221;0&#8243; simplified_controls=&#8221;yes&#8221; custom_css_percentage=&#8221;no&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; margin_vertical=&#8221;0&#8243; custom_css=&#8221;margin-top: 0px;margin-bottom: 0px;&#8221; border_size=&#8221;0&#8243; border_styling_global=&#8221;default&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] Remote Assistance Receive immediate remote assistance from our experts through our remote assistance service. In addition to being the most rapid means of obtaining assistance to resolve your problems, our remote technical support service\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ceinor.com\/en\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Ceinor\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ceinorinformatica\/\" \/>\n<meta property=\"article:modified_time\" content=\"2021-06-15T07:32:00+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ceinorsl\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ceinor.com\\\/en\\\/support\\\/\",\"url\":\"https:\\\/\\\/ceinor.com\\\/en\\\/support\\\/\",\"name\":\"Support - Ceinor\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ceinor.com\\\/#website\"},\"datePublished\":\"2017-12-04T10:43:18+00:00\",\"dateModified\":\"2021-06-15T07:32:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ceinor.com\\\/en\\\/support\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ceinor.com\\\/en\\\/support\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ceinor.com\\\/en\\\/support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/ceinor.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ceinor.com\\\/#website\",\"url\":\"https:\\\/\\\/ceinor.com\\\/\",\"name\":\"Ceinor\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/ceinor.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/ceinor.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/ceinor.com\\\/#organization\",\"name\":\"Ceinor\",\"url\":\"https:\\\/\\\/ceinor.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/ceinor.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/ceinor.com\\\/wp-content\\\/uploads\\\/2017\\\/02\\\/Ceinor-Logo-N.png\",\"contentUrl\":\"https:\\\/\\\/ceinor.com\\\/wp-content\\\/uploads\\\/2017\\\/02\\\/Ceinor-Logo-N.png\",\"width\":837,\"height\":252,\"caption\":\"Ceinor\"},\"image\":{\"@id\":\"https:\\\/\\\/ceinor.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ceinorinformatica\\\/\",\"https:\\\/\\\/x.com\\\/ceinorsl\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support - Ceinor","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ceinor.com\/en\/support\/","og_locale":"en_US","og_type":"article","og_title":"Support - Ceinor","og_description":"[spb_blank_spacer height=&#8221;60px&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] [spb_column col_sm=&#8221;8&#8243; padding_horizontal=&#8221;0&#8243; width=&#8221;2\/3&#8243; el_position=&#8221;first&#8221;] [spb_text_block animation=&#8221;none&#8221; animation_delay=&#8221;0&#8243; simplified_controls=&#8221;yes&#8221; custom_css_percentage=&#8221;no&#8221; padding_vertical=&#8221;0&#8243; padding_horizontal=&#8221;0&#8243; margin_vertical=&#8221;0&#8243; custom_css=&#8221;margin-top: 0px;margin-bottom: 0px;&#8221; border_size=&#8221;0&#8243; border_styling_global=&#8221;default&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] Remote Assistance Receive immediate remote assistance from our experts through our remote assistance service. 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